Kenpai Technology Legal Statement and Privacy Policy
Version: December 15, 2023
Preliminary Clauses
We highly value your trust and understand the importance of user information security. We will take safety measures as required by laws and regulations to protect your user information. Therefore, Kenpai Technology (or "we") has formulated this "Legal Statement and Privacy Policy" (hereinafter referred to as "Statement and Policy") and remind you: Before using any services on the Kenpai Technology website, please read and thoroughly understand this "Legal Statement and Privacy Policy". By using our products and services, you agree to accept and acknowledge the contents of this statement and policy.
If you have any questions, opinions, or suggestions regarding the content of this statement and policy, you can contact us through Kenpai Technology's support tickets.
Definitions
Kenpai Technology Website: Refers to the official website of Kenpai Technology (domain: www.kenpai.net)
Kenpai Technology: Unless otherwise agreed, refers to Chengdu Kenpai Technology Co., Ltd., the operator of www.kenpai.net.
User Information: Refers to the information you provide or Kenpai Technology collects when you register for a Kenpai Technology account or use Kenpai Technology services, such as name, contact information, etc. For more details, see Section 3 of the Privacy Policy.
Business Data: Unlike user information, this refers to data processed through Kenpai Technology's technical services by users of Kenpai Technology, such as uploading, downloading, distributing, etc.
Legal Statement
1. Rights Ownership
1. The logo of Kenpai Technology, "Kenpai Technology", "kenpai.net", and other graphics and combinations, as well as other identifiers of Kenpai Technology and names of Kenpai Technology services, are registered trademarks of Kenpai Technology in China. Without written authorization from Kenpai Technology, no one may display, use, or handle them in any way (including but not limited to copying, disseminating, displaying, mirroring, uploading, downloading), nor claim the right to do so.
2. All intellectual property rights of products, services, technologies, and all programs (hereinafter collectively referred to as "technical services") provided by the Kenpai Technology website belong to Kenpai Technology or their respective owners.
3. Unless otherwise stated by Kenpai Technology, Kenpai Technology owns all rights (including but not limited to copyrights, trademarks, patents, trade secrets, and other related rights) to documents and information published on the website (including but not limited to text, graphics, images, photos, audio, video, icons, colors, layout design, electronic documents). Without permission from Kenpai Technology, no one may use these contents (including but not limited to monitoring, copying, broadcasting, displaying, mirroring, uploading, downloading any content on the Kenpai Technology website). Authorized browsing, copying, printing, and distribution of information belonging to the Kenpai Technology website must be used for non-commercial purposes and include this rights statement.
2. Limitation of Liability
1. Users who upload, provide, or post information on the Kenpai Technology website's communication sections, including but not limited to usernames, company names, contacts, and contact information, related images, news, etc., are solely responsible for the legality of the information they provide.
2. Reprinted works (including content from communication sections) on the Kenpai Technology website are intended to provide more information and do not imply endorsement or verification of their views or content.
3. Kenpai Technology reminds you to comply with the laws of the People's Republic of China when using Kenpai Technology services, not to endanger network security, and not to use Kenpai Technology services to infringe upon others' reputation, privacy, intellectual property, or other legitimate rights and interests. Despite these reminders, Kenpai Technology does not assume any responsibility for the purposes and uses of Kenpai Technology services.
3. Intellectual Property Protection
We respect intellectual property rights and oppose and combat infringement of intellectual property rights. Any organization or individual who believes that the web content of Kenpai Technology (www.kenpai.net), such as domain information and reprinted articles, may infringe on their legitimate rights and interests, can send a written notice to the email: domain@kenpai.net. Kenpai Technology will handle it according to law after receiving a valid notice from intellectual property rights holders.
Privacy Policy
Kenpai Technology (hereinafter referred to as "we") respects and protects user information and treats it with high diligence and caution. When you use the services provided by the Kenpai Technology website, we will collect, process, and disclose your information in accordance with this Privacy Policy. We aim to clearly explain how we handle your information through this Privacy Policy, so we recommend you read it in full to understand how to protect your privacy.
If you have any questions, opinions, or suggestions, please contact us through various contact methods provided by Kenpai Technology.
This policy will help you understand the following:
1. Scope of Application
2. Collection and Use of User Information
3. Sharing, Transfer, and Public Disclosure of User Information
4. User Business Data and Public Information
5. Management of User Information
6. Cookies and Similar Technologies
7. Security of User Information
8. Special Provisions for Minors' User Information
9. Updates to the Privacy Policy
10. How to Contact Us
1. Scope of Application
1. This Privacy Policy applies to all services provided by the Kenpai Technology website. Services include providing page browsing, website login services, and technical services through the Kenpai Technology website.
2. This Privacy Policy does not apply to services provided by other third parties.
3. It should be noted that if you use Kenpai Technology's technical services to provide services to your users, because your business data belongs to you, you should separately agree on a privacy policy with your users.
2. Collection and Use of User Information
1. Helping You Become Our Member
1) When you create an account on the Kenpai Technology website, you need to choose a membership type (individual or enterprise) and provide us with a username, company name, and contact person's name (for real-name authentication and invoicing), set and confirm your login password, provide a usable email address, region (country, province, city), and a mobile phone number within the People's Republic of China. Your mobile phone number is used for registration, login, binding accounts, password recovery, accepting verification codes, and receiving business notifications (such as service expiration notices, service changes, policy updates, etc.) or conducting business communications.
2) If you only need to use basic services such as browsing and searching, you do not need to register as a member or provide the above information.
3) If you already have an Alipay, WeChat, or QQ account, you can use it to log into the Kenpai Technology website. We will not synchronize real-name information from these third-party accounts; they are only linked for quick login.
2. Providing Technical Services
The information you provide to us includes:
1) According to Chinese law, when using specific technical services, you should provide your real identity information through your account. After registering an account, go to "Management Center - Account Management - Real-name Authentication" and submit corresponding real-name materials based on your account type. If the original account information is inaccurate, follow the process to update it.
2) Before using services like domain registration or filing, according to Chinese law, Kenpai Technology will display the information you need to submit via the website. If you do not use certain services, you do not need to provide related information.
Information we collect during your use of the services:
3) Device Information: Based on the permissions you grant during software installation and usage, we receive and record device-related information (e.g., device model, operating system version, device settings, unique device identifiers, etc.) and location-related information (e.g., IP address, GPS location, Wi-Fi access points, Bluetooth, and base station sensor information). We may associate these two types of information to provide consistent services across different devices.
4) Log Information: When you use our website or client services, we automatically collect detailed usage logs, including search queries, IP addresses, browser type, telecom operator, language, access date and time, and visited web pages.
5) Note that standalone device information and log information cannot identify specific individuals. If we combine this non-personal information with other information to identify specific individuals or use it with personal information, we will anonymize or de-identify the information unless we obtain your consent or are required by law.
6) Support Information: Based on your use of Kenpai Technology services, we record and analyze consultation records, maintenance records, and troubleshooting processes (such as communication or call records) to respond to your requests more promptly and improve services.
3. We use the information you submit and we collect for the following purposes:
1) To provide services (e.g., real-name authentication information and phone numbers for receiving verification codes are prerequisites for continued service).
2) To maintain and improve services (e.g., business contact phone numbers and emails are used for receiving business notifications and communications).
3) To recommend products to you within the limits allowed by law;
4) To enhance the security of services provided by us, our affiliates, and partners, protect you or others from harm, prevent phishing, fraud, network vulnerabilities, computer viruses, network attacks, and intrusions, and accurately identify violations of laws or Kenpai Technology's agreements and rules. We may use your member information, integrate device information, network logs, and information shared by our affiliates and partners to assess account and transaction risks, verify identities, detect and prevent security incidents, and take necessary recording, auditing, analysis, and response measures;
5) If we intend to use your information for purposes beyond those stated at the time of collection or beyond direct or reasonable association, we will inform you and seek your explicit consent.
3. Sharing, Transfer, and Public Disclosure of User Information
1. Sharing
We will not share your user information with other organizations or individuals except in the following cases:
1) With Explicit Consent: We will share your user information with other parties only after obtaining your explicit consent.
2) In Statutory Circumstances: We may share your user information with external parties as required by laws and regulations, litigation, arbitration needs, or administrative and judicial authorities.
3) To Facilitate Transactions or Resolve Disputes: In some cases, sharing your user information is necessary to facilitate transactions or resolve disputes or controversies between you and others. For example, in a transaction on the Kenpai Technology marketplace, if either party fulfills or partially fulfills the transaction obligations and requests disclosure of information, Kenpai Technology may decide to provide necessary information such as contact details to complete the transaction.
4) With Authorized Partners: We may entrust trusted partners to provide services, so we may share certain user information with partners to provide better customer service and optimize user experience. We will only share the necessary user information for providing services. Our partners are not authorized to use the shared user information for any other purpose.
Currently, our authorized partners include suppliers, service providers, and other partners. We send information to entities that support our business, such as providing basic technical services, consulting, and analytical professional services. We sign strict confidentiality agreements and information protection agreements with entities we share user information with, requiring them to handle user information according to our instructions, this Privacy Policy, and any relevant confidentiality and security measures.
2. Transfer
We will not transfer your user information to any company, organization, or individual except in the following cases:
1) With Explicit Consent: We will transfer your user information to other parties only after obtaining your explicit consent.
2) In the event of mergers, acquisitions, or bankruptcy liquidation involving Kenpai Technology or other legal entities, if user information transfer is involved, we will require the new entity holding your user information to continue adhering to this policy. Otherwise, we will require the new entity to obtain your explicit consent again.
3. Public Disclosure
We will only publicly disclose your user information in the following circumstances:
1) With your explicit consent or based on your active choice, we may publicly disclose your user information;
2) Or to protect the personal and property safety of users of the Kenpai Technology platform and its associated companies or the public from harm, we may disclose your user information in accordance with applicable laws or the relevant agreements and rules of the Kenpai Technology platform. For example, if you sell counterfeit or pirated goods as a cloud market service provider, we may publicly disclose your store's main information and penalty details.
4. Exceptions to obtaining prior authorization for sharing, transferring, or publicly disclosing user information: In the following scenarios, we do not need to obtain your prior authorization to share, transfer, or publicly disclose your user information:
1) Matters related to national security or defense security;
2) Matters related to public safety, public health, or significant public interests;
3) Matters related to criminal investigation, prosecution, trial, and judgment execution;
4) To protect your or another individual's life, property, or other significant legal rights when it is difficult to obtain your consent;
5) Personal information that you have publicly disclosed;
6) Personal information collected from legally disclosed sources, such as legitimate news reports or government information disclosures.
IV. User Business Data and Public Information
Unlike your user information, for user business data and public information, Kenpai Technology will handle them as follows:
1. User Business Data
1) Any data you process, store, upload, download, distribute, or handle through Kenpai Technology services is considered your user business data, which you fully own. As a cloud service provider, Kenpai Technology will strictly follow your instructions to handle your business data and will not use or disclose your business data without authorization, except as agreed upon or required by clear laws and regulations.
2) You are responsible for the source and content of your user business data. Kenpai Technology advises you to carefully evaluate the legality of the data source and content. All consequences and responsibilities arising from violations of laws, regulations, departmental rules, or national policies due to your user business data content will be borne by you.
3) Based on your agreement with Kenpai Technology, we store your user business data in the data center you selected. Kenpai Technology adheres to our security commitments and protects the data stored in our data centers according to applicable laws.
2. Public Information
1) Public information refers to any information you publicly share, which can be viewed or accessed by anyone whether they are using or not using Kenpai Technology website services. For example, information you post on Kenpai Technology forums, domain display pages, etc.
2) When using features like domain display pages or online stores on the Kenpai Technology website, you may need to disclose your personal information, such as phone numbers and email addresses, to potential buyers. Please protect your personal information carefully and only provide it when necessary. If you find your personal information has been leaked, especially if your account or password has been compromised, please contact Kenpai Technology customer service immediately so we can take appropriate measures.
V. Management of User Information
1. You can log into the "Management Center" on the Kenpai Technology website to view and change basic business information (basic profile) and contact information submitted when using Kenpai Technology services.
2. If you need to change the real-name authentication information of your Kenpai Technology account, you can contact Kenpai Technology via work orders or phone calls and submit an application according to our operational documentation.
3. In the following circumstances, you can request us to delete your user information:
1) If our handling of user information violates laws and regulations;
2) If we collect or use your user information without obtaining your explicit consent;
3) If our handling of personal information seriously breaches our agreement with you.
To ensure security, you may need to provide a written request or otherwise verify your identity. We may first require you to verify your identity before processing your request.
VI. Use of Cookies and Similar Technologies
1. To ensure the proper operation of the website, provide you with a smoother browsing experience, and recommend content you may be interested in, we store small data files called Cookies on your computer or mobile device. Cookies typically contain identifiers, site names, and some numbers and characters. Kenpai Technology can only read cookies provided by Kenpai Technology.
2. With the help of Cookies, we can store data such as your preferences or items in your shopping cart. The next time you visit, we will display the information you need; or Kenpai Technology can track the effectiveness of our advertisements through cookies.
3. You can manage Cookies according to your preferences and can also clear all Cookies saved on your computer. Most web browsers have settings to block Cookies. For more information on how to change browser settings, please visit the settings page of the browser you are using.
4. In addition to Cookies, we also use other similar technologies such as web beacons and pixel tags on our website. For example, emails we send to you may contain links to our website content. If you click these links, we will track the click to understand your product or service preferences and improve customer service. Web beacons are usually embedded transparent images in websites or emails. Through pixel tags in emails, we can determine if the email has been opened. If you do not wish your activities to be tracked this way, you can unsubscribe from our mailing list at any time.
VII. Security of User Information
1. Kenpai Technology places great importance on your information security. We strive to implement various reasonable physical, electronic, and management security measures to protect your user information. We prevent unauthorized access, public disclosure, use, modification, damage, or loss of user information. We use encryption technology to enhance the security of user information; trusted protection mechanisms to prevent malicious attacks; access control mechanisms to ensure only authorized personnel can access user information; and we provide security and privacy training to employees to strengthen their awareness of protecting user information.
2. We will take reasonable and feasible measures to avoid collecting irrelevant user information. We will retain your user information only for the duration necessary to achieve the purposes stated in this policy, unless extended retention is required or permitted by law. After the specified retention period, we will delete or anonymize your personal information.
3. Please use complex passwords to assist us in ensuring the security of your account. We will make every effort to protect any information you send to us. If our physical, technical, or management protection facilities are compromised, leading to unauthorized access, public disclosure, alteration, or destruction of information, resulting in damage to your legal rights, we will bear corresponding legal responsibility.
4. In the event of a user information security incident (such as leakage or loss), we will notify you promptly in accordance with applicable laws and regulations. We will inform you of the basic situation and potential impact of the security incident, measures taken or to be taken, suggestions for preventing and mitigating risks, and remedial actions for you. We will notify you of the incident-related information via email, letter, phone call, push notifications, etc. If it is difficult to notify each user individually, we will issue a public announcement through reasonable and effective means.
5. At the same time, we will report the handling of user information security incidents to the regulatory authorities as required.
6. We will store the user information we collect within the territory of the People's Republic of China. If we need to transmit personal information overseas for business reasons under applicable laws, we will obtain your consent in advance and inform you of the purpose of the transmission, the recipient, security measures, risks, etc.
7. In the event that Kenpai Technology products and services cease operations, we will take reasonable measures to protect your user information, including stopping further collection of user information, notifying users through individual delivery or announcements, and deleting or anonymizing the personal information we hold.
VIII. Special Provisions for Minors' User Information
1. We mainly provide products and services to adults. If you are a minor, we ask that your parents or guardians carefully read this Privacy Policy and use our services or provide information only with their consent.
2. For minors whose personal information we collect with the consent of their parents or guardians, we will only use, share, transfer, or disclose this information under circumstances allowed by laws and regulations, with explicit consent from parents or guardians, or when necessary to protect minors.
IX. Updates to the Privacy Policy
1. Our Privacy Policy may be revised.
2. Without your explicit consent, we will not restrict the rights you enjoy under this Privacy Policy. We will publish any revisions to the Privacy Policy on a dedicated page.
3. For significant revisions, we will provide more prominent notices (for certain services, we will notify you through website announcements explaining the specific changes to the Privacy Policy).
4. Significant changes include but are not limited to:
1) Major changes in our service model, such as changes in the purpose, type, or usage methods of user information processing;
2) Significant changes in control or organizational structure, such as business adjustments, bankruptcy mergers, etc., leading to changes in ownership;
3) Changes in the primary recipients of shared, transferred, or publicly disclosed user information;
4) Significant changes in your rights regarding user information processing and the methods of exercising those rights;
5) Changes in the departments responsible for handling user information security, contact methods, or complaint channels;
6) When a user information security impact assessment report indicates high risk.
X. How to Contact Us
If you have any questions or comments about this statement and policy, or if you have any questions or comments about Kenpai Technology's practices and operations regarding this Privacy Policy, you can contact us via Kenpai Technology's work order system or customer service hotline (400-076-9938).
